Congratulations on recently starting a travel business. But tend not to rest now. Your job is not really done yet. You should unleash key tactics make it possible for relentless, sustained business growth to take place. Let’s glance at the quickest, fastest and easiest techniques to build sales at the moment to get a travel agency beginning.
1. Follow up every enquiry with 5 multiple professional communications.
Burn this secret in your mind. To construct any organization to consumer relationship you need to accept that several contacts should be thought about the norm rather than the exception when confronted with your prospects. Three, five or seven contacts or communications together with your enquirer virtually means a booking will result together with you rather than a hit or miss one contact approach.
The biggest mistake most new travel businesses make is to NOT consistently follow up every enquiry. The best way to enable this to occur is to experience a sales system whereby every consultant professionally and without fear is educated to simply have 3 or 5 or 7 communications after someone enquiries. I recommend you get started with generating a simple 5 step sales system. This is how you will handle it.
A good example could be in which a quotation continues to be given to a prospect (Step One). Obviously you may have tried to close the sale professionally but we all know it will likely be normal for several prospects not to book with you immediately. This is especially so for further detailed travel itineraries.
Step Two: A courtesy call to find out precisely what the person feels regarding the information supplied.
Step 3: Email extra tip or information quickly through in regards to the prospect’s trip.
Step 4: Send a pre-prepared letter to thank them for enquiring and also to offer them an incentive to come back in.
Step 5: Follow-up call again to discover how they are becoming on with their plans and to offer to support them further. Because rapport has been established now is a great time (if it has not occurred in earlier steps) to request the booking again as well as a final commitment.
These steps are interchangeable and the bottom line is they happen in different mediums via email, direct mail and telephone calls. Now consider should you be accomplishing this versus another competing travel agency who does not followup at all or spasmodically at best (the norm in the travel industry). So which will win nearly all customers more often than not?
Why then do a lot of us inside the travel industry have zero logical sales process for following up or remaining in touch? How come we make it this kind of hit and miss affair? Imagine the power of following up every single quotation and enquiry 100% of the time.
How to start perks of being a travel agent secret number 1 is not hard really. It simply takes some shown to how to implement this simple system in your travel business.
Should I could convince you from the mightiest of strategies, the one that takes the pick as being the first tactic I might introduce to your travel business, it could be following up dextpky91 quote within 3 business days as well as connect with your prospects until they purchase.
If you do this simple strategy, train your team and also a written down, easy to implement system, your conversion rate of enquiry to booking will increase and quite often by dramatic margins! Test it within your business and discover yourself.
In the past 20 years, business coach Brian Jackway, a former travel industry professional, has owned, trained, managed and coached 146 different businesses to formulate sustained, relentless business growth.